Monthly Archives: November 2012

Hollister Responds

Part I As of this morning (it’s only been a few days, really) I haven’t heard from Virgin America aside from their lovely Twitter staff. I chose to handle my complaint through their e-mail system rather than on the limited platform of Twitter. I don’t expect them to do anything about my experience with their […]

Hollister of the Skies

The terminal at SFO is beautifully and thoughtfully designed, with an air of simplicity and washed in a sophisticated palette of monochromatic reds and blacks throughout its passenger areas. The terminal at LAX attempts to mirror SFO’s terminal, but lacks the refined polish of a newly refurbished terminal. Staff at the check-in counter and gates […]